Tenant lead to signed lease

The inquiry-to-lease process that keeps vacant days low and screening consistent.

Reply fast, and include everything a prospect needs to book: showing times, screening criteria and the application link. Screening must also be the same for everyone: written criteria, applied in order, documented.

Rules to check in your state: Rental application fee limits by state · State fair housing protected classes
Related guides: Tenant Screening Rules for Property Managers in 2026: FCRA Guide · Fair Housing Rules for Property Managers in 2026: What Changed

Inquiry

Reply within minutes with showing times, the screening criteria link and the application linkLeasing

Showing booked

Send confirmation and a reminder 2 hours beforeLeasing
If self-guided, verify ID before releasing accessLeasing

After showing

Follow up the same day with the application linkLeasing

Application received

Screen in the order received, against written criteriaLeasing
Send an adverse action notice for any denial or conditional approval based on a reportLeasing

Approved

Send approval, holding deposit terms (if your state allows), and lease for signature within 24 hoursLeasing
Start the move-in checklistLeasing

Want this to run without a spreadsheet?

Workflow software can create the tasks in a checklist like this, assign them and set due dates from the lease. Walk through what that would look like for your company with Julian.

Book a 20-minute call

With Julian Calvo, who works with property management companies at LeadSimple.